Vetted Healthcare Group LLC

Agreement to Terms

These Terms of Service (“Terms”) are a legally binding agreement between you and Vetted Healthcare Group LLC (“Company,” “we,” “us,” or “our”), governing your access to and use of all websites, platforms, and services operated by Vetted Healthcare Group LLC.

BY ACCESSING OR USING ANY OF OUR WEBSITES OR SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OUR WEBSITES OR SERVICES.

Company Overview and Services

Vetted Healthcare Group LLC is a Wisconsin-based healthcare staffing organization headquartered at 11512 North Port Washington Road, Suite 201C, Mequon, Wisconsin 53092. We operate two staffing divisions and three candidate recruitment platforms:

2.1 Staffing Divisions

Long-Term Care Staffing — Staffing services for Wisconsin skilled nursing facilities, assisted living facilities, memory care communities, post-acute and rehabilitation units, and Residential Care Apartment Complexes (RCACs). Accessible via vettedhealthcare.com/ltc and vettedltc.com (which redirects to vettedhealthcare.com/ltc).
Hospital and Outpatient Staffing — Staffing services for Wisconsin hospitals, Critical Access Hospitals, urgent care centers, ambulatory surgery centers, outpatient clinics, and specialized healthcare settings.

2.2 Candidate Recruitment Platforms

PremiumShifts (premiumshifts.com) — Active platform connecting RNs, LPNs, CNAs, Respiratory Therapists, Surgical Technologists, Sterile Processing Technicians, Medical Lab Scientists/Technicians, Medical Assistants, Dialysis Technicians, Phlebotomy Technicians, and Patient Care Technicians with Wisconsin healthcare shift opportunities.
SelectLocums (selectlocums.com) — Platform in development, launching 2027, for locum tenens placement of physicians (MD/DO), CRNAs, Nurse Practitioners, and Physician Assistants. Pre-registration is available; no active placements until 2027.
IdealShifts (idealshifts.com) — Platform in development, launching 2027, for hospital support staff including dietary workers, environmental services technicians, patient transporters, unit coordinators, and medical records staff. Pre-registration is available; no active placements until 2027.

2.3 Career Advancement Program

Through PremiumShifts, Vetted Healthcare Group operates a workforce development initiative connecting CNAs and LPNs with advancement opportunities and training program partners. Participation is voluntary. Referrals to training partners are made with clinician consent and do not create a contractual obligation between the clinician and the training partner through us.

Eligibility

3.1 General

You must be at least 18 years of age, have legal capacity to enter binding agreements, and not be prohibited from using our services under applicable law.

3.2 Healthcare Professional Eligibility (PremiumShifts)

To register and receive active placements through PremiumShifts, you must:

Hold a current, active, and unrestricted professional license or certification in your discipline
For CNAs: hold active, clear status on the Wisconsin Nurse Aide Registry with no substantiated adverse findings
For RNs and LPNs: hold an active Wisconsin license verified through the Wisconsin Department of Safety and Professional Services (DSPS)
Be legally authorized to work in the United States
Have no active exclusions from Medicare, Medicaid, or any federal healthcare program (OIG/SAM exclusion check required)
Pass required background checks
Meet all additional credentialing requirements specific to your role and specialty

3.3 Pre-Registration Eligibility (SelectLocums and IdealShifts)

Pre-registration for SelectLocums and IdealShifts is open to interested professionals. Pre-registration does not constitute active enrollment, guarantee future placement, or create any employment relationship. Full eligibility requirements will be communicated when these platforms launch in 2027.

3.4 Healthcare Facility Eligibility

To submit staffing requests and receive services, your facility must:

Be a licensed healthcare organization in good standing in the State of Wisconsin
Hold appropriate facility licenses and accreditations required by Wisconsin law
Carry adequate professional liability and general liability insurance
Be represented by an authorized individual who can legally bind the organization
Not be excluded from participation in Medicare, Medicaid, or other federal healthcare programs

Accounts and Registration

4.1 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to maintain and update that information promptly. Providing false information is grounds for immediate termination and may expose you to legal liability.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Notify us immediately at support@vettedhealthcare.com of any unauthorized account access.

4.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, engage in prohibited conduct, or remain inactive for extended periods. We will provide notice where reasonably practicable.

Terms for Healthcare Professionals (Clinicians)

FOR CLINICIANS — RNs, LPNs, CNAs, Allied Health, and all PremiumShifts-registered professionals

5.1 Accuracy of Credentials

You represent and warrant that all professional information provided is accurate, complete, and current — including licenses, registry status, certifications, training, employment history, malpractice history, and any disciplinary actions. You have an ongoing duty to update this information without delay if anything changes.

5.2 Wisconsin License and Registry Requirements

RNs and LPNs: You must maintain an active, unrestricted Wisconsin RN or LPN license verified through the Wisconsin DSPS. You must notify us immediately of any license restriction, suspension, or disciplinary action.
CNAs: You must maintain active, clear status on the Wisconsin Nurse Aide Registry. You must notify us immediately of any adverse notation, registry suspension, or finding of abuse, neglect, or misappropriation.
All Credentials: You are responsible for renewing licenses, certifications, and registry status before expiration. Failure to maintain active credentials terminates your eligibility for placement.

5.3 Compliance During Assignments

When placed at a Wisconsin healthcare facility through Vetted Healthcare Group, you agree to:

Comply with all applicable federal, Wisconsin state, and local laws and regulations
Follow all facility policies, protocols, and procedures from your first shift
Maintain patient confidentiality and comply with HIPAA requirements at the facility
Adhere to professional standards of conduct and applicable licensing board ethical guidelines
Practice only within your scope of licensure and training — do not accept assignments requiring competencies you do not hold
Report workplace incidents, errors, safety concerns, or resident/patient harm immediately through appropriate facility channels
Complete all required documentation accurately and within required timeframes
For LTC placements: follow CMS minimum staffing documentation requirements and facility-specific charting protocols

5.4 Background Checks and Credentialing Consent

By registering on PremiumShifts, you consent to:

National criminal background check
Sex offender registry search
OIG/SAM federal exclusion list screening
Wisconsin DSPS license verification (primary source)
Wisconsin Nurse Aide Registry verification (for CNAs)
Drug screening as required by specific facility placements
Minimum three professional reference checks
Ongoing monitoring of license and registry status during active placement periods

Unsatisfactory results on any of the above will disqualify you from active placement.

5.5 Reliability and Attendance

Healthcare facilities depend on confirmed staffing. You agree to:

Arrive on time for all confirmed shifts
Notify us and the facility as early as possible if you cannot fulfill a confirmed shift
Understand that repeated last-minute cancellations or no-shows may result in suspension or permanent removal from our platform
Acknowledge that no-show patterns damage facility relationships and patient care continuity

5.6 Non-Solicitation

You agree not to directly solicit or accept direct employment from any healthcare facility introduced to you through Vetted Healthcare Group within twelve (12) months following the conclusion of any placement at that facility, without our prior written consent. Violation may result in liquidated damages as specified in your individual placement agreement.

5.7 Compensation and Payment

Pay rates are established in individual assignment agreements and are confirmed before shift acceptance
Payment is processed weekly via direct deposit for completed, confirmed shifts
Your employment classification (W-2 or 1099 where permitted by law) determines tax withholding obligations
Compensation disputes must be reported within 30 days of the relevant pay period by contacting support@vettedhealthcare.com

5.8 Career Advancement Program

Participation in our career advancement program and training partner referral program is entirely voluntary. Participation does not affect your ability to access shifts through PremiumShifts. Training program referrals connect you with independent third-party training organizations — Vetted Healthcare Group makes no representations about those programs’ outcomes, costs, or results.

Terms for Healthcare Facilities

FOR FACILITIES — SNFs, ALFs, Memory Care, Post-Acute, RCACs, Hospitals, CAHs, Urgent Care, ASCs, Clinics & All Healthcare Organizations

6.1 Authority to Contract

By submitting a staffing request or entering into a service agreement, you represent that you are authorized to bind your organization to these Terms and any applicable service agreements.

6.2 Accurate Facility Information

You represent that all facility information provided is accurate, including facility name, license type and number, accreditation status, contact information, billing details, and accurate description of staffing needs including required credentials, experience level, shift type, and urgency.

6.3 Facility Environment and Safety

You agree to:

Provide a safe working environment compliant with OSHA regulations and applicable Wisconsin workplace safety standards
Provide all necessary equipment, supplies, and access required for the placed professional to perform their duties
Provide appropriate orientation for each placed professional before their first patient care responsibility
Ensure appropriate clinical supervision and oversight of placed professionals consistent with your facility’s scope of services
Treat placed professionals with respect and professionalism consistent with your obligations as a healthcare workplace

6.4 CMS Compliance — SNFs

For skilled nursing facility clients: you remain solely responsible for your facility’s compliance with CMS minimum staffing requirements. Vetted Healthcare Group provides staffing support and placement documentation. We do not guarantee that our placements will bring your facility into compliance with any specific regulatory threshold. Staffing needs, census, and regulatory requirements vary — compliance responsibility remains with you.

6.5 Timekeeping and Approvals

You agree to verify and approve hours worked by placed professionals accurately and within required timeframes, dispute any timesheet discrepancies within five (5) business days of submission, and not alter timesheet records without documented agreement from all parties.

6.6 Payment Terms

Invoices are payable within the terms specified in your service agreement (typically Net 15 or Net 30)
Late payments may incur interest at 1.5% per month (18% annually) or the maximum rate permitted by Wisconsin law
We reserve the right to suspend services for accounts with outstanding balances exceeding 30 days past due
Emergency and short-notice coverage placements may require pre-payment authorization

6.7 No Direct Hire Without Conversion Fee

You agree not to directly hire any professional placed through Vetted Healthcare Group for a period of twelve (12) months following the conclusion of any placement, without our prior written consent and payment of a conversion fee as specified in your service agreement. This applies to all placements including per diem, short-term contract, and temp-to-perm arrangements.

6.8 Quality Concerns and Replacements

Notify your account manager within 24 hours of any quality, performance, or safety concern involving a placed professional
We will address documented concerns promptly and arrange replacement coverage when warranted
We are not responsible for clinical decisions made by placed professionals acting under your facility’s supervision and direction
Concerns must be documented in writing for investigation and quality improvement purposes

6.9 Emergency Staffing Requests

For emergency staffing requests (coverage needed within 24 hours), facilities should call (888) 81-STAFF / (888) 817-8233 directly rather than submitting an online request. Emergency requests submitted via phone trigger an immediate response and, where applicable, SMS alert to our on-call team. We target response to all urgent requests within 2 hours during business hours. 24/7 availability is maintained for emergency coverage needs.

Platform-Specific Terms

7.1 PremiumShifts (premiumshifts.com) — Active

ACTIVE PLATFORM

PremiumShifts is our active candidate recruitment and shift matching platform. All clinicians accessing shifts through PremiumShifts are subject to these Terms, the PremiumShifts platform terms presented during registration, and the terms of individual placement agreements. Wisconsin Nurse Aide Registry verification is required for all CNA placements and is non-negotiable.

7.2 SelectLocums (selectlocums.com) — Coming Soon 2027

COMING SOON 2027

SelectLocums is in development and is not currently placing physicians, CRNAs, NPs, or PAs. The website is live for informational purposes and pre-registration only. Pre-registration does not create a placement commitment, employment relationship, or contractual obligation. Full platform terms will be published upon launch. We reserve the right to modify the SelectLocums platform concept, launch date, and service offerings before launch.

7.3 IdealShifts (idealshifts.com) — Coming Soon 2027

COMING SOON 2027

IdealShifts is in development and is not currently placing hospital support staff. The website is live for informational purposes and pre-registration only. Pre-registration does not create a placement commitment or employment relationship. Full platform terms will be published upon launch. We reserve the right to modify the IdealShifts platform concept, launch date, and service offerings before launch.

7.4 VettedLTC.com

The domain vettedltc.com is a redirect to vettedhealthcare.com/ltc. All use of vettedltc.com is governed by these Terms.

Intellectual Property

8.1 Our Property

The following are owned by Vetted Healthcare Group LLC and protected by applicable intellectual property laws: the brand names Vetted Healthcare Group, PremiumShifts, SelectLocums, and IdealShifts; all associated logos, trademarks, and service marks; all website content, design, and platform technology; and all written content, staffing documentation templates, and marketing materials.

8.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use our websites and platforms for their intended purpose. You may not copy, reproduce, or distribute our content; reverse engineer our platforms; use our brand names or trademarks without written authorization; or scrape or frame our websites.

8.3 Your Submitted Content

By submitting professional profiles, feedback, or other content to our platforms, you grant us a non-exclusive, royalty-free license to use that content to operate and improve our services.

Prohibited Conduct

APPLIES TO ALL USERS

You agree not to:

Provide false, inaccurate, or misleading information about your credentials, facility, or identity
Impersonate any person, professional, or organization
Submit credential documentation that has been altered, forged, or misrepresented
Violate any applicable federal, Wisconsin state, or local law or regulation
Harass, threaten, or harm other users, placed professionals, facility staff, or patients
Attempt to gain unauthorized access to our systems or other users’ accounts
Use our platforms to compete with, replicate, or undermine our services
Transmit viruses, malware, or any harmful code
Circumvent credentialing, background check, or registry verification requirements
Engage in discriminatory conduct based on any protected characteristic under applicable law
Use our platforms for any purpose other than legitimate healthcare staffing

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY WISCONSIN AND FEDERAL LAW, OUR WEBSITES, PLATFORMS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND — EXPRESS OR IMPLIED — INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT PLACED PROFESSIONALS WILL MEET SPECIFIC CLINICAL EXPECTATIONS, THAT PLACEMENTS WILL BRING FACILITIES INTO REGULATORY COMPLIANCE, THAT QUALIFIED PROFESSIONALS WILL BE AVAILABLE FOR ALL SPECIALTIES AND SHIFTS, OR THAT OUR WEBSITES WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETTED HEALTHCARE GROUP LLC SHALL NOT BE LIABLE FOR: INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES; LOSS OF REVENUE, BUSINESS, OR CENSUS; PATIENT OUTCOMES OR ADVERSE CLINICAL EVENTS; CMS SURVEY DEFICIENCIES OR CIVIL MONETARY PENALTIES; CLINICAL DECISIONS MADE BY PLACED PROFESSIONALS ACTING UNDER FACILITY SUPERVISION; OR DAMAGES EXCEEDING THE TOTAL FEES PAID TO VETTED HEALTHCARE GROUP LLC IN THE THREE (3) MONTHS PRECEDING THE CLAIM. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ASSERTED AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions limit the exclusion of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Vetted Healthcare Group LLC, its members, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

Your use of our platforms or services
Your violation of these Terms
Your violation of any applicable law or professional licensing requirement
For clinicians: professional misconduct, license violations, credential misrepresentation, or patient harm resulting from your clinical actions
For facilities: clinical incidents involving placed professionals acting under your supervision, failure to provide safe working conditions, or unauthorized timekeeping alterations
Any content you submit to our platforms

Professional Liability and Clinical Responsibility

13.1 Malpractice Coverage (PremiumShifts — Active)

Details of professional liability insurance coverage provided by Vetted Healthcare Group for active PremiumShifts placements are specified in individual placement agreements. Coverage details, limits, and tail coverage arrangements vary by placement and will be disclosed before any assignment begins.

13.2 Facility Clinical Responsibility

Healthcare facilities retain clinical responsibility and liability for the care delivered within their facilities, including the supervision and direction of placed professionals. Vetted Healthcare Group is a staffing intermediary — we are not a healthcare provider and do not exercise clinical judgment or direct patient care decisions.

13.3 Clinician Professional Responsibility

Placed professionals are responsible for practicing within their scope of licensure and training, regardless of facility requests. No instruction from a facility or from Vetted Healthcare Group overrides your professional licensing obligations or state scope-of-practice requirements.

13.4 SelectLocums — Future Malpractice Terms

Malpractice coverage terms for SelectLocums physician and APP placements will be specified in SelectLocums placement agreements upon the platform’s 2027 launch.

13.5 No Medical Advice

Vetted Healthcare Group does not provide medical advice, clinical guidance, or patient care recommendations. We are a healthcare staffing company, not a healthcare provider.

Dispute Resolution

14.1 Informal Resolution First

Before initiating formal proceedings, contact us at support@vettedhealthcare.com to attempt informal resolution. We will respond within 10 business days and make a good-faith effort to resolve the dispute.

14.2 Binding Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, in Milwaukee, Wisconsin (or virtually if agreed). One neutral arbitrator. Decision is final and binding.

14.3 Class Action Waiver

YOU AND VETTED HEALTHCARE GROUP LLC EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. ALL DISPUTES MUST BE RESOLVED INDIVIDUALLY.

14.4 Exceptions

Either party may seek injunctive relief in court for intellectual property violations. Small claims court jurisdiction is preserved for eligible claims.

14.5 Governing Law

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict of law principles. Any court proceedings shall be filed in Milwaukee County, Wisconsin.

Equal Opportunity and Non-Discrimination

Vetted Healthcare Group LLC is an equal opportunity organization. We do not discriminate in our staffing, placement, or service operations on the basis of race, color, national origin, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran or military status, or any other characteristic protected by applicable federal or Wisconsin law.

Healthcare facilities partnering with us agree to accept placed professionals consistent with all applicable equal employment opportunity laws and without unlawful discrimination. Clinicians using our platforms have equal access to shift opportunities without unlawful discrimination.

Privacy

Your use of our platforms is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at vettedhealthcare.com/privacy-policy.

Electronic Communications and Emergency Alerts

By providing your contact information and using our platforms, you consent to receive:

Electronic communications related to your account, placements, and applications
Operational notices including placement confirmations, credential reminders, and billing communications
Emergency SMS alerts: Facilities that submit staffing requests marked as “Emergency” consent to receiving an SMS notification acknowledgment. Our team may also contact facility representatives by phone for urgent staffing coordination.
Platform launch notifications for SelectLocums and IdealShifts (for pre-registered users)

You may opt out of marketing communications at any time. You cannot opt out of transactional communications related to active placements, compliance matters, or credential status changes.

Force Majeure

Vetted Healthcare Group LLC is not liable for failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, pandemics or public health emergencies, government mandates or regulatory changes affecting healthcare staffing, technology infrastructure failures, or other events outside our control. In healthcare staffing contexts, we will make reasonable efforts to identify alternative coverage and notify affected parties promptly.

Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable. All remaining Terms remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable individual placement agreements or facility service agreements, constitute the entire agreement between you and Vetted Healthcare Group LLC regarding your use of our platforms and services. These Terms supersede all prior agreements and understandings on these subjects.

Modifications to Terms

We may update these Terms as our platforms evolve — including when SelectLocums and IdealShifts launch in 2027. We will update the “Last Updated” date and notify registered users by email for material changes. Your continued use of our platforms after changes are posted constitutes acceptance. If you do not accept updated Terms, discontinue use and notify us at support@vettedhealthcare.com.

Contact Information

Vetted Healthcare Group LLC

Nana Osei, Founder

11512 North Port Washington Road, Suite 201C

Mequon, Wisconsin 53092

Phone: (888) 81-STAFF / (888) 817-8233

Email: support@vettedhealthcare.com

Website: vettedhealthcare.com

For legal matters or Terms of Service inquiries:

Subject line: “LEGAL — Terms of Service”

These Terms of Service apply to vettedhealthcare.com, vettedltc.com, premiumshifts.com, selectlocums.com, and idealshifts.com — all operated by Vetted Healthcare Group LLC.

⚠️ Legal Disclaimer: These Terms of Service were prepared as a comprehensive template for Vetted Healthcare Group LLC. They should be reviewed by a licensed Wisconsin attorney before final publication. Healthcare staffing involves specific legal obligations under Wisconsin employment law, CMS regulations, HIPAA, professional licensing law, and healthcare facility regulations that require professional legal review. This document does not constitute legal advice.

(888) 81-STAFF | support@vettedhealthcare.com | vettedhealthcare.com