Privacy Policy

 

1. Introduction and Company Overview

Vetted Healthcare Group LLC (“Company,” “we,” “us,” or “our”) is a Wisconsin-based healthcare staffing organization headquartered at 11512 North Port Washington Road, Suite 201C, Mequon, Wisconsin 53092. We operate two active staffing divisions and three candidate recruitment platforms serving Wisconsin healthcare facilities and healthcare professionals.

Our Staffing Divisions

• Long-Term Care Staffing — Serving skilled nursing facilities, assisted living facilities, memory care communities, post-acute and rehabilitation units, and Residential Care Apartment Complexes (RCACs) across Wisconsin
• Hospital and Outpatient Staffing — Serving hospitals, Critical Access Hospitals, urgent care centers, ambulatory surgery centers, outpatient clinics, and specialized healthcare settings across Wisconsin

Our Candidate Recruitment Platforms

• PremiumShifts (premiumshifts.com) ACTIVE — Connecting RNs, LPNs, CNAs, and allied health professionals with flexible shift opportunities
• SelectLocums (selectlocums.com) COMING SOON 2027 — Locum tenens platform for physicians, CRNAs, Nurse Practitioners, and Physician Assistants
• IdealShifts (idealshifts.com) COMING SOON 2027 — Hospital support staff platform for dietary, EVS, patient transport, and related roles

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our websites or engage with our services across all platforms and divisions.

By using any of our websites or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our websites and services.

 

2. Information We Collect

2.1 From Healthcare Professionals (Clinicians via PremiumShifts)

When healthcare professionals register on our active platform PremiumShifts, or express interest in future platforms SelectLocums and IdealShifts, we collect:

• Full name, home address, email address, and phone number
• Professional licenses and license numbers (RN, LPN, CNA, RT, Surgical Tech, etc.)
• Wisconsin Nurse Aide Registry status (for CNAs)
• Certifications and credentials (BLS, ACLS, PALS, specialty certifications)
• National Provider Identifier (NPI) number where applicable
• Educational background and training history
• Employment history, work experience, and professional references
• Social Security Number (for background checks and payroll processing)
• Date of birth (for identity verification and background checks)
• Bank account information (for direct deposit payroll)
• Resume/CV and skills documentation
• Specialty, clinical skills, and competency information
• Availability preferences, shift preferences, and geographic preferences
• Drug screening results (where required by facilities)
• Immigration and work authorization status
• Career advancement interests and training program participation

2.2 From Healthcare Facilities

When healthcare facilities submit staffing requests or establish facility partnerships, we collect:

• Facility name, address, and contact information
• Facility type, license number, and accreditation information
• Contact person name, title, email address, and phone number
• Billing address and payment information
• Staffing requirements, shift details, and coverage preferences
• Facility protocols, EMR systems, and operational details
• Insurance and professional liability information
• Information about how you heard about Vetted Healthcare Group

2.3 From Website Visitors (All Sites)

• Name, email address, and phone number submitted through contact or request forms
• Facility or professional type selected on intake forms
• Urgency level and coverage timing information from staffing request forms
• Message content submitted through contact forms
• Newsletter and communication subscription preferences

2.4 Information Collected Automatically

When you visit our websites, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time on page, links clicked, referring URLs, entry and exit pages
• Location Data: General geographic location based on IP address (county/city level, not precise)
• Form Interaction Data: Which form fields are completed, form abandonment points
• Cookies and Tracking Technologies: See Section 7 for full Cookie Policy
• GA4 Events: We track specific conversion events including staffing_request_submitted for analytics and performance measurement

2.5 Information From Third Parties

• Background Check Providers: Criminal background screening, sex offender registry, OIG/SAM exclusion database results
• Wisconsin Department of Safety and Professional Services (DSPS): License verification and disciplinary history for RNs and LPNs
• Wisconsin Nurse Aide Registry: Active CNA registry status, certification currency, and adverse findings checks
• Professional Reference Providers: Responses from professional references provided by clinicians
• Employment Verification Services: Work history confirmation
• Healthcare Facilities: Performance feedback and quality evaluations following placements

 

3. How We Use Your Information

3.1 Core Staffing Services

• Processing applications and registrations for healthcare professionals on PremiumShifts and future platforms
• Matching credentialed clinicians with appropriate facility coverage requests
• Verifying credentials, licenses, registry status, and professional qualifications before deployment
• Conducting required background checks and reference verifications
• Facilitating per diem, short-term contract, temp-to-perm, and emergency coverage placements
• Processing payroll and managing employment records for placed professionals
• Managing facility staffing requests and coordinating placement logistics
• Supporting career advancement program referrals and training partnership connections

3.2 Communications

• Responding to staffing requests, inquiries, and support requests — target response within 2 hours for urgent requests
• Sending application status updates and placement notifications
• Communicating available shifts, coverage opportunities, and assignments
• Sending emergency SMS alerts for urgent staffing requests (facility contacts who submit emergency requests)
• Providing account management, billing, and customer service communications
• Delivering newsletters, platform updates, and healthcare staffing information (with consent)
• Notifying registered professionals when SelectLocums and IdealShifts platforms launch in 2027

3.3 Legal and Compliance

• Verifying identity and preventing fraud
• Complying with applicable federal and Wisconsin state laws, including healthcare staffing regulations
• Maintaining employment and placement records as required by law
• Supporting survey readiness documentation for facility partners
• Responding to legal requests, subpoenas, or government inquiries
• Enforcing our Terms of Service and other agreements

3.4 Business Operations and Analytics

• Analyzing website traffic and conversion performance via Google Analytics 4 (GA4)
• Improving our staffing platforms, matching processes, and user experience
• Tracking form submissions and staffing request volume for operational planning
• Workforce pipeline development and career advancement program management

 

4. Legal Basis for Processing

•  
• Contractual Necessity: To fulfill obligations under facility service agreements and clinician employment/placement agreements
• Legitimate Interests: To improve services, prevent fraud, maintain operations, and develop our workforce pipeline programs
• Legal Obligation: To comply with Wisconsin employment law, healthcare staffing regulations, CMS requirements, and federal law
• Consent: For marketing communications and optional features — you may withdraw consent at any time by contacting support@vettedhealthcare.com

 

5. How We Share Your Information

We do not sell your personal information to third parties. We do not share your information for advertising purposes.

5.1 With Healthcare Facilities (Clinicians)

When placing a healthcare professional at a facility, we share professional information necessary for deployment, including active Wisconsin license/registry status, relevant certifications, background check results (where permitted), work experience relevant to the placement, and contact information upon placement confirmation. We share only what is necessary for the specific placement.

5.2 With Healthcare Professionals (Facilities)

When presenting candidates to facilities, we provide credential documentation, professional background, and availability information sufficient to allow an informed placement decision.

5.3 With Service Providers

We work with trusted third-party providers under data processing agreements, including:

• Background check companies (national criminal, OIG/SAM exclusion, sex offender registry)
• Wisconsin DSPS and Wisconsin Nurse Aide Registry (credential verification)
• Payroll and HR processors
• Website hosting and technology infrastructure providers
• Google Analytics (aggregated, anonymized website performance data)
• SMS notification services (for emergency staffing request alerts)
• Training program partners (for career advancement referrals, with clinician consent)

5.4 Legal Requirements

We may disclose information when required by law, including in response to a court order, subpoena, government request, state licensing board investigation, or to protect the safety of our employees, placed professionals, facility residents, or the public.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity. We will notify registered users of any such transfer.

 

6. Healthcare Information and HIPAA

6.1 Our Role

Vetted Healthcare Group LLC is a healthcare staffing company, not a healthcare provider or covered entity in the traditional HIPAA sense. We do not provide medical care, and we do not maintain patient health records as part of our staffing operations.

6.2 Professional Credentialing Information

The professional information we collect about clinicians — licenses, certifications, work history, background checks — is professional workforce information, not Protected Health Information (PHI) as defined by HIPAA.

6.3 Placed Professionals and Facility HIPAA Obligations

Healthcare professionals placed at Wisconsin facilities operate within those facilities’ HIPAA frameworks. All placed professionals are expected to comply with applicable HIPAA requirements at their assigned facilities, including patient confidentiality and protected health information handling protocols.

6.4 Business Associate Agreements

Where our staffing activities require access to facility systems or information that may involve PHI, we enter into Business Associate Agreements (BAAs) with those facilities as required by applicable law.

6.5 CMS Minimum Staffing Compliance Documentation

We maintain placement documentation supporting facility compliance with CMS minimum staffing requirements for skilled nursing facilities. This documentation includes credential verification records and deployment records that facilities may use for survey readiness. This documentation does not include patient health information.

 

7. Cookie Policy

7.1 What We Use

• Essential Cookies: Required for basic website functionality — session management, form security, navigation
• Analytics Cookies (Google Analytics 4): Aggregated, anonymized data on page visits, traffic sources, and form conversion events including staffing_request_submitted. No individual user profiling.
• Preference Cookies: Remember your form field entries and session preferences

7.2 Managing Cookies

You can control cookies through your browser settings. Disabling analytics cookies does not affect your ability to use our websites or submit staffing requests. Disabling essential cookies may affect form functionality.

To opt out of Google Analytics tracking: tools.google.com/dlpage/gaoptout

 

8. Data Retention

Data Type	Retention Period
Active clinician profiles (PremiumShifts)	Duration of relationship + 7 years
Inactive applications / pre-registration interest (SelectLocums, IdealShifts)	Until platform launch + 2 years, or earlier upon request
Payroll and tax records	7 years (IRS requirement)
Background check and credentialing records	Duration of active relationship + 3 years
Wisconsin Nurse Aide Registry verification records	Duration of active relationship + 3 years
Facility client records and placement documentation	Duration of relationship + 5 years
Staffing request form submissions	3 years
Contact form submissions	2 years
Website analytics data (GA4)	14 months (Google default)
Emergency SMS alert records	1 year

When data is no longer needed for the purposes described, we securely delete or anonymize it.

 

9. Data Security

We implement reasonable and industry-appropriate security measures to protect your information:

• Technical: SSL/TLS encryption for data transmission, encrypted storage for sensitive credential data, password-protected system access, automatic session timeouts
• Administrative: Access controls limiting data access to personnel with a need to know, privacy training for all staff handling personal information, incident response procedures
• Credential-Specific: Wisconsin DSPS and Nurse Aide Registry verification conducted directly through primary sources — not through self-reported data alone

No system is completely secure. If you become aware of any unauthorized access or security concern, notify us immediately at support@vettedhealthcare.com.

 

10. Your Rights and Choices

10.1 All Users

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or outdated information
• Deletion: Request deletion of your personal information (subject to legal retention requirements and active placement obligations)
• Opt-Out of Marketing: Unsubscribe from non-essential communications at any time
• Pre-Registration Withdrawal: If you submitted interest in SelectLocums or IdealShifts before their 2027 launch, you may request removal from our pre-registration list at any time

10.2 California Residents (CCPA)

California residents have the right to know what personal information we collect and how it is used, request deletion, and confirm we do not sell personal information (we do not). Contact us at support@vettedhealthcare.com with subject line “CCPA Request.”

10.3 Wisconsin Residents

Wisconsin residents have rights under Wisconsin privacy and employment laws applicable to healthcare staffing relationships. Contact us at support@vettedhealthcare.com with questions about your rights under Wisconsin law.

10.4 How to Exercise Your Rights

Submit privacy requests to:

 

Email: support@vettedhealthcare.com (Subject: “Privacy Request”)

Phone: (888) 81-STAFF / (888) 817-8233

Mail: Vetted Healthcare Group LLC, 11512 North Port Washington Road, Suite 201C, Mequon, Wisconsin 53092

 

We will respond within 30 days. Identity verification may be required before processing requests.

 

11. Children’s Privacy

Our websites and services are intended exclusively for adults 18 years of age and older. Healthcare professional registration requires active state licensure or certification, which requires adult status. We do not knowingly collect personal information from individuals under 18. If we discover such information has been collected, we will delete it promptly. Contact us at support@vettedhealthcare.com if you believe a minor’s information has been submitted.

 

12. Third-Party Links

Our websites may link to third-party sites including the Wisconsin Department of Safety and Professional Services (DSPS), Wisconsin Nurse Aide Registry, CMS resources, professional associations, and training program partners. We are not responsible for the privacy practices of these external sites. Review their privacy policies before providing personal information.

 

13. International Data Transfers

Vetted Healthcare Group LLC is based in Wisconsin, United States. Our services are designed for Wisconsin healthcare facilities and professionals. If you access our websites from outside the United States, your information may be processed in the United States. By using our services, you consent to this.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy as our platforms and services evolve — including when SelectLocums and IdealShifts launch in 2027. When changes are made, we will update the “Last Updated” date, post a notice on our website, and notify registered users by email for material changes. Continued use of our services after changes are posted constitutes acceptance.

 

15. Contact Us

Vetted Healthcare Group LLC

Nana Osei, Founder

11512 North Port Washington Road, Suite 201C

Mequon, Wisconsin 53092

 

Phone: (888) 81-STAFF / (888) 817-8233

Email: support@vettedhealthcare.com

Website: vettedhealthcare.com

 

For urgent privacy concerns or to report a data security incident:

Subject line: “URGENT — Privacy Concern”

This Privacy Policy applies to vettedhealthcare.com and all associated platforms operated by Vetted Healthcare Group LLC, including premiumshifts.com, selectlocums.com, and idealshifts.com.

⚠️ Legal Disclaimer: This Privacy Policy was prepared as a comprehensive template for Vetted Healthcare Group LLC. It should be reviewed by a licensed Wisconsin attorney before final publication to ensure full compliance with all applicable federal, state, and local laws — including Wisconsin healthcare staffing regulations, CMS requirements, HIPAA, and Wisconsin employment law.

© 2026 Vetted Healthcare Group LLC. All Rights Reserved.

(888) 81-STAFF  |  support@vettedhealthcare.com  |  vettedhealthcare.com